Customer Relationship Management (CRM)

· Eliminate the need to keep physical customers’ records as the records are stored into the database of the system.
· Ease of analyzing the customer profile and buying patterns based on the reports that can be generated from the system so that the user can better market their products to the customers.
· Accessibility. The CRMS can be accessed anywhere as this is a web application.
· Regional support. System is able to support the user’s local and oversea branches as users from overseas is able to FTP the customer’s information to the main server for consolidation.
· User friendly.

Content Management System (CMS)

· Cost saving. Need not engage the professional services of a web master to manage your web pages.
· Accessibility. The ICMS can be accessed anywhere as this is a web application.
· Time saving. Web pages can be maintained online and be effective immediately.
· User friendly.